**We are currently not accepting new patients**
“The staff is wonderful here!!! Everyone is so pleasant and Dr. Richards is amazing. She really listens and is not in a rush to get out and move on to the next patient. Best bedside manner I've experienced!"
Authorization for Release of Medical Information (PDF) - Allows patients to authorize the disclosure of their health information to a designated individual, company, agency, or facility. Autorización De HIPAA Para Divulgar Información Del Paciente
Authorization and Consent for Treatment (PDF) - All patients must provide their consent for treatment, communications (calls, emails, and text messaging), and agreement of financial responsibility. Autorización y Consentimiento Para el Tratamiento
Preferred Contacts (PDF) - Patients are encouraged to complete and return the Preferred Contacts Form but it is not required. Contactos Preferidos
Virtual Visit Policy (PDF) - This policy describes the process for the documentation, maintenance, and transmission of information using virtual visit technology.
Financial Policy (PDF) - This form advises patients of their complete financial responsibility for all medical services received without regard to insurance eligibility or coverage determinations. Política Financiera (PDF)
Notice of Privacy Practices (PDF) - Describes how health information about you (as a patient of this Care Center) may be used and disclosed, and how you can get access to your individually identifiable health information. Please review this notice carefully. Aviso de prácticas de privacidad (PDF)
We are open Monday through Thursday from 8:00 a.m. until 5:00 p.m. and Friday 8:00 a.m. until 3:00 p.m. For established patients we offer a walk-in acute care clinic between the hours of 8:00 a.m. and 9:30 a.m., Monday through Friday.
After Hours Calls
Call the AIM main number (229) 438-3300 and follow the automated prompts to leave a message. Our on-call physician will call to discuss your symptoms and necessary follow-up. If you have a medical emergency, you should call 911 or proceed directly to the nearest emergency room immediately.
Please do not call the office for test results. Your test results will be available on our test result system within 7 business days after your test is performed. To retrieve your messages call 1 877 549-5903 and follow the prompts to enter your unique ID number and your pin number (these can be obtained from your nurse.). Or you may go to the internet web site at www.mytestresults.com, enter customer #8775495903 and then follow the prompts to enter your ID and pin numbers. However, in the event you do not have any messages or a call from this office within 10 working days, please call us.
Please do not call our office for prescription refills. Request refills through your pharmacy to avoid delay. If you have no refills remaining or if you need a written prescription, please call our office at least 3 business days in advance to arrange for their pickup. Pain Medication, sleeping pills and nerve pills will only be refilled during regular working hours, 8:00 a.m. to 3:30 p.m., Monday through Friday. There will be no exceptions. Requests for refills must be requested 3 business days in advance. Please inform us if you need a 30 day or 90 day supply. If your insurance company requires prior approval for your medication, please allow 2 weeks, as these are very complex and require us to contact your insurance company and request approval.
To find out if we accept your insurance, simply call your insurance company and ask. We accept Medicare, TRICARE Standard, and most commercial insurance plans.